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About
Asiana Airlines, established in 1988, is a renowned South Korean airline headquartered in Seoul. It is the country's second-largest major airline operating domestic and international passenger routes. With a strong emphasis on exceptional service and passenger comfort, Asiana Airlines has become a trusted name in the airline industry. The airline is committed to providing a range of amenities and ensuring a delightful travel experience for its passengers.
Asiana Airlines is known for its focus on safety and excellence, setting high standards in the industry. The airline's dedication to customer satisfaction has earned it a reputation as one of the leading airlines globally. As a member of the Star Alliance, a prominent global network of leading airlines, Asiana Airlines enhances its reach and connectivity, offering passengers a wide range of destinations to choose from.
Passengers traveling with Asiana Airlines can expect comfortable seating, in-flight entertainment options, and a selection of delicious meals inspired by both Korean and international cuisines. Whether flying for business or leisure, Asiana Airlines aims to provide a seamless and enjoyable travel experience.
Check-in
Asiana Airlines offers convenient check-in options for its passengers. Whether you prefer online check-in or airport check-in, Asiana Airlines has you covered.
- Online Check-in: Passengers can check-in online through the Asiana Airlines website. Online check-in is available 48 hours before the scheduled flight departure time. For international flights, online check-in closes one hour before departure, and for domestic flights, it closes half an hour before departure.
- Airport Check-in: If you prefer to check-in in person, airport check-in counters are also available. Make sure to arrive at the airport with sufficient time before your flight departure to complete the check-in process.
Whether you choose online check-in or airport check-in, Asiana Airlines ensures a seamless check-in process to start your journey smoothly.
Baggage Allowance
Carry-On Baggage
Asiana Airlines permits Economy class passengers to carry one standard carry-on item weighing up to 22 pounds (10 kg), while First and Business class passengers are allowed two carry-on items of the same weight limit. The total dimensions of each carry-on must not exceed 45 inches (115 cm).
Checked Baggage
On domestic flights within Korea, Economy class passengers are allowed a baggage allowance of 44 pounds (20 kg), and Business class passengers are allowed 66 pounds (30 kg). For U.S. routes, Economy class passengers can check two bags each weighing 50 pounds (23 kg), while Business class passengers can check two bags each weighing 70 pounds (32 kg). On non-U.S. routes, Economy passengers are allowed one 50-pound bag, and Business passengers two 70-pound bags.
Special Baggage
Asiana Airlines provides guidelines for transporting special baggage items like sports equipment and musical instruments. Passengers with such items are advised to directly contact the airline for detailed instructions and specific requirements.
Seat Selection
Asiana Airlines understands the importance of comfort and personalized preferences when it comes to choosing seats. Passengers have the option to select their seats in advance, ensuring a more enjoyable and tailored travel experience.
During the booking process or through the Asiana Airlines website, passengers can easily choose their preferred seat. The airline offers a wide range of seating options to cater to different passenger needs and preferences.
For those seeking extra legroom, seats with additional space are available to provide a more comfortable journey. Window seats allow passengers to enjoy scenic views and natural light, enhancing the travel experience.
Passengers in premium class cabins can also select their desired seats, enjoying exclusive benefits and amenities that further enhance their comfort throughout the flight.
To ensure the best seating arrangements, passengers are encouraged to select their seats early. By choosing their preferred seats in advance, they can secure their desired seating arrangements and enjoy a more comfortable journey with Asiana Airlines.
Loyalty Program
Asiana Airlines offers a loyalty program called Asiana Club for its frequent flyers. Passengers can join Asiana Club and earn points based on their flights and travel with Asiana Airlines and its partner airlines. Accumulated points can be used for ticket discounts, seat upgrades, and other benefits. Asiana Club has multiple membership levels, including Silver, Gold, Diamond, Diamond Plus, and Platinum, based on the number of flights and miles flown. Members can also enjoy exclusive privileges and special offers. Passengers are encouraged to join Asiana Club to maximize their benefits and enjoy a personalized travel experience with Asiana Airlines.
Food & Beverage
Asiana Airlines offers a rich dining experience tailored to passenger preferences and travel class. On board, you'll find a variety of Korean and Western dishes, with special emphasis on traditional Korean cuisine like Ssambap and Bibimbap. Business Class meals, prepared in collaboration with Italian restaurant La Cucina, include Western options and a selection of beverages, including fine wines.
First Class passengers have the luxury of pre-ordering from an exclusive Korean royal cuisine menu. For those with specific dietary needs, Asiana Airlines provides a range of special meals like vegetarian, low-fat, and diabetic options, which can be requested in advance. This diverse and thoughtful approach to in-flight dining reflects Asiana Airlines' commitment to ensuring a delightful culinary experience for all passengers.
In-Flight Entertainment
Asiana Airlines enhances its inflight entertainment with a broad selection of worldwide films and various TV options, thanks to its partnership with Anuvu. Passengers can enjoy this content on seatback and overhead screens, as well as through wireless streaming. The diverse offerings are managed by Anuvu and include different media types, ensuring passengers have a variety of entertainment options during their flight with Asiana Airlines.
Pet Policy
Asiana Airlines implements a special policy so that its passengers can travel comfortably with pets. Passengers are allowed to carry pets with them in the cabin if they weigh 7 kg (including cage) or less and meet certain size criteria. Each adult passenger can carry one pet in the cabin and two pets as luggage.
If pets exceed the cabin baggage requirements, they can be carried as luggage. In this case, the total weight of the pet and the cage must be less than 45 kg, and the total dimensions of the cage must be less than 285 cm. These rules for transporting pets are important for the safety of both passengers and pets.
Pets with special conditions (for example, certain dog breeds, pregnant animals or aggressive animals) and animals under 16 weeks of age cannot be transported. Asiana Airlines may restrict the transportation of some pets depending on weather conditions. Passengers are advised to pay attention to these rules and make the necessary preparations before traveling with their pets.
Lounge Usage
Asiana Airlines understands the importance of comfort and convenience for its passengers. That's why the airline offers access to exclusive lounge facilities, allowing passengers to unwind and enjoy premium amenities before their flight.
The airport lounges provided by Asiana Airlines are designed to enhance the travel experience. Passengers can relax in comfortable seating areas, access high-speed Wi-Fi to stay connected, and indulge in a selection of refreshments and snacks.
In addition to providing a tranquil environment, the Asiana Airlines lounges offer business facilities for those who need to catch up on work or hold meetings. Passengers can make use of meeting rooms, workstations, and other amenities to ensure a productive time before their flight.
Lounge access is usually available to passengers traveling in premium class cabins or those with elite status in Asiana Airlines' loyalty program. However, eligibility criteria may vary, so passengers are advised to check the specific requirements for lounge usage and the locations of the lounges at their departure airport.
With their luxurious amenities and serene atmosphere, the Asiana Airlines lounges add an extra touch of comfort and convenience to the overall travel experience. Passengers can unwind and prepare for their journey in style, making their time at the airport more enjoyable.
Asiana Airlines Top Questions
On an Asiana Airlines flight, you can expect a comfortable experience equipped with South Korea's unique hospitality, comfortable seats, a variety of meal options, and quality service.
As of October 2023, Asiana Airlines offers regular passenger and cargo services to over 80 destinations in 26 countries, including South Korea, from its hubs at Incheon and Gimpo International Airports. This network includes various cities in countries like China, Japan, and the United States. The airline had to suspend many of its domestic and international routes due to the COVID-19 pandemic but continues to operate limited routes as of this date.
To do online check-in for Asiana Airlines flights:
- Visit Asiana Airlines' official website.
- Find the online check-in section.
- Enter your booking or ticket number and last name.
- Select your seat.
- Confirm the check-in process.
- Print your boarding pass or save it on your mobile device.
Online check-in typically opens 24 hours before your flight and closes a few hours before departure. For the most accurate and detailed information, it's best to visit Asiana Airlines' official website.
아름다운 사람들
12,3
Airbus, Boeing
Airbus A320-200, Airbus A321-200, Airbus A321neo, Airbus A330-300, Airbus A350-900, Airbus A380-800, Boeing 747-400, Boeing 767-300, Boeing 777-200
Asiana Town, PO Box 98, No 47 Osae-Dong, Gangseo-gu, Seoul, 157-713, South Korea
+82 2 2669 1166
+82 2 2669 1154
aaprz@flyasiana.com