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Biman Bangladesh Airlines Flights
About
Biman Bangladesh Airlines, established in 1972, is the national flag carrier airline of Bangladesh. Its main hub is at Hazrat Shahjalal International Airport in Dhaka, with additional operations from Shah Amanat International Airport in Chittagong and Osmani International Airport in Sylhet. The airline operates flights to 23 international and 7 domestic destinations across Asia, Europe, and the Middle East. With a modern fleet that includes Boeing 787 Dreamliners and Boeing 777-300ER aircraft, Biman aims to provide passengers with a safe and comfortable travel experience.
Biman offers a range of services for its passengers. With Economy and Business Class options, the airline caters to different passenger needs. On long-haul flights, it provides hot meal services, personal entertainment screens, and spacious seating for added comfort. The airline also facilitates online check-in and offers flexible baggage policies to make traveling more convenient. Biman Bangladesh Airlines is renowned for its hospitality, reflecting the culture and warmth of Bangladesh.
Check-in
Biman Bangladesh Airlines offers multiple check-in options to enhance passenger convenience. Online check-in is available through the airline's website or mobile app, opening 24 hours before the scheduled departure time and closing 3 hours prior for domestic flights and 4 hours prior for international flights. This service allows passengers to select preferred seats and obtain a digital boarding pass, which can be presented at the airport. For domestic flights, online check-in has been available since June 1, 2022, and for international flights since July 1, 2022.
For those who prefer traditional methods, airport check-in counters open 3 hours before departure and close 1 hour prior. Passengers are advised to arrive at the airport well in advance to complete check-in, security, and boarding procedures smoothly. Additionally, some airports offer self-service kiosks, enabling passengers to check in, select seats, and print boarding passes independently, thereby reducing wait times. It's important to note that boarding gates typically close 20 minutes before departure, so timely arrival is essential to ensure a hassle-free boarding experience.
Baggage Allowance
Hand Luggage
Passengers in Business Class are permitted to carry two pieces of hand luggage, with a combined weight not exceeding 10 kg. Each piece should have maximum dimensions of 56 cm x 36 cm x 23 cm. Economy Class passengers are allowed one piece of hand luggage, weighing up to 7 kg, with the same size restrictions. Infants do not have a hand luggage allowance. Additionally, items such as a handbag, overcoat, umbrella, walking stick, notebook, small camera, reasonable reading material, infant's food for consumption during the flight, and a pair of crutches or other prosthetic devices are permitted on board free of charge, over and above the free baggage allowance.
Checked Baggage
For checked baggage, Business Class passengers are entitled to 30 kg, limited to a maximum of two pieces. Each piece must not exceed 62 inches (158 cm) in total dimensions, and no single piece should weigh more than 30 kg. Economy Class passengers have an allowance of 20 kg, also limited to two pieces, with the combined dimensions not exceeding 62 inches (158 cm), and each bag weighing no more than 20 kg. Infants in all classes are allowed one piece of checked baggage up to 10 kg, with dimensions not exceeding 45 inches (115 cm). In addition, they are entitled to one collapsible stroller, carrycot, or infant car seat, subject to space availability.
Special Luggage
Passengers wishing to transport special items such as sports equipment or musical instruments should be aware that these items may be subject to specific size and weight restrictions. It's advisable to contact Biman Bangladesh Airlines directly or visit their official website for detailed information on the carriage of special luggage, including any additional fees that may apply. This ensures that all special items are transported safely and in accordance with the airline's policies.
Please note that baggage allowances can vary depending on the route and ticket class, so it's recommended to review your e-ticket or contact the airline for the most accurate and up-to-date information.
Seat Selection
Biman Bangladesh Airlines offers passengers the option to select their preferred seats during the booking process or via online check-in. Online check-in is available from 24 hours up to 3 hours before departure for domestic flights, and up to 4 hours before departure for international flights. This service allows passengers to choose their seats in advance, enhancing their travel experience.
It's important to note that certain seats, such as those located in emergency exit rows, may have restrictions due to safety regulations and are not available for online selection. Passengers traveling with children under 12 years old are given seating priority to ensure they are seated next to or near an accompanying adult at no extra charge. Additionally, Biman makes efforts to accommodate families by blocking adjacent seats until 48 hours before departure.
Loyalty Program
The Biman Loyalty Club rewards frequent flyers with Biman Bangladesh Airlines. It has a three-tier system. Members get points based on how often they fly and how much they spend.
Every flight earns miles, with more for longer trips and higher classes. The program gives 85% of miles based on actual distance. A user-friendly online portal and mobile app keep 70% of members active.
Benefits include priority check-in, boarding, and baggage handling for 60% of members. The miles redemption process is easy. Members can upgrade seats or book reward flights without hassle.
Loyalty Tier | Miles Required | Key Benefits |
---|---|---|
Blue | 0-24,999 | Basic earning, redemption options |
Silver | 25,000-49,999 | Priority check-in, extra baggage allowance |
Gold | 50,000+ | Lounge access, priority boarding, seat upgrades |
The Biman Loyalty Club works with 15 companies. Members can earn points through different activities. There are special offers and promotions for club members, happening 40% of the year.
Customer support channels help 75% of members, responding in 2 hours on average. This dedication has helped 30% of members move up in the Loyalty Club.
Food & Beverage
Biman Bangladesh Airlines provides a variety of food and beverage services to passengers during flights. The menus feature fresh and innovative Bangladeshi cuisine infused with Western flavors. All meals served on flights departing from Dhaka are carefully prepared by the Biman Flight Catering Centre (BFCC). BFCC has the capacity to produce approximately 10,000 meals daily, catering not only to Biman but also to other airlines.
Biman offers halal meals on all its flights. Economy Class passengers are encouraged to pre-select their meals during booking, while Business Class passengers are provided with à la carte menu options. Additionally, special meal options are available for passengers with specific dietary requirements, such as diabetic or child-friendly meals. Biman does not serve alcoholic beverages on its flights.
In-Flight Entertainment
Biman Bangladesh Airlines offers a variety of in-flight entertainment options, particularly on its Boeing 787 and 777 aircraft. Each seat is equipped with personal screens that allow passengers to enjoy the latest Hollywood and Bollywood movies, TV shows, and music content. Additionally, a selection of games is available, providing an enjoyable experience, especially on long-haul flights.
Biman's in-flight entertainment system also offers a preview feature, enabling passengers to plan what they want to watch before boarding. This ensures passengers can make the most of their time during the flight with their favorite programs. Furthermore, certain aircraft are equipped with Wi-Fi services, offering passengers the first 10 MB of data usage for free. Additional data packages are available for those who require more connectivity.
Pet Policy
Biman Bangladesh Airlines allows the transportation of pets such as dogs, cats, household birds, rabbits, and canaries exclusively in the aircraft's cargo hold; in-cabin pet travel is not permitted. Pets can be transported either as accompanied baggage or shipped as cargo, depending on the owner's preference and the specific circumstances of travel. All animals must be housed in secure, escape-proof containers that provide ample ventilation and are appropriately sized to ensure the pet's comfort during the journey. The containers should be constructed from durable, non-chewable materials to prevent any potential damage.
It's important to note that on domestic flights within Bangladesh, live animals are not accepted for carriage in any aircraft. For international flights, particularly to destinations like the United Kingdom, pets are not permitted as accompanied baggage and must be sent as cargo. Owners are responsible for ensuring that all necessary health and vaccination certificates are in order for the final destination, including any en-route transit points. Additionally, pets traveling with Biman are charged as excess baggage, with fees ranging between $100 and $225, depending on the route and specific circumstances.
Lounge Usage
Biman Bangladesh Airlines offers exclusive lounge access to its Business Class passengers and Biman Loyalty Club Silver and Gold members across various international airports. At Hazrat Shahjalal International Airport in Dhaka, eligible passengers can relax in the Maslin Lounge, located on the first floor after immigration control. This lounge provides amenities such as snacks, beverages, power outlets, Wi-Fi, and shower facilities, ensuring a comfortable pre-flight experience.
Beyond Dhaka, Biman has partnered with several lounges worldwide to extend this privilege. For instance, Business Class travelers and qualifying loyalty club members have access to the Marhaba Lounge at Dubai International Airport and the Plaza Premium Lounge at Kuala Lumpur International Airport. These lounges offer a range of services, including comfortable seating, refreshments, and business facilities, enhancing the travel experience during layovers or before departures.
Biman Bangladesh Airlines Top Questions
On Biman Bangladesh Airlines flights, passengers are offered modern in-flight entertainment systems with personal touchscreens. Additionally, all flights serve halal meals, with special menus available for Business Class passengers.
Biman Bangladesh Airlines operates flights to various destinations in Asia, Europe, and North America. In Bangladesh, it serves cities like Dhaka, Chittagong, and Sylhet. In India, it flies to Delhi, Kolkata, and Chennai. In Saudi Arabia, it connects to Jeddah, Riyadh, and Dammam. In the United Kingdom, it serves London and Manchester, and in Canada, it operates flights to Toronto, along with other international destinations.
Here’s how to complete online check-in for Biman Bangladesh Airlines:
- Check-in Timing: Opens 24 hours before departure and closes 3 hours prior for domestic flights, 4 hours for international flights.
- Access: Visit the official Biman Bangladesh Airlines website.
- Enter Details: Provide your booking reference and last name to begin.
- Select Seat: Choose your preferred seat.
- Get Boarding Pass: Print or download your boarding pass.
If you have baggage, drop it off at designated counters at the airport.

10.4
Boeing, De Havilland Canada
Boeing 737-800, Boeing 777-300ER, Boeing 787-8 Dreamliner, Boeing 787-9 Dreamliner, De Havilland Canada DHC-8-400
Biman Bangladesh Airlines LTD. Head Office, Balaka Kurmitola, Dhaka-1229 Bangladesh
+880 2 890 1600
+880 2 890 1558
dgmgs@bdbiman.com