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About
Flydubai is a UAE-based low-cost airline that operates flights to more than 90 destinations in the Middle East, Africa, and Europe. Founded in 2009, Flydubai has grown to become one of the most popular airlines in the Middle East and has been awarded multiple awards for its excellent service. The airline offers budget-friendly fares, frequent flights, and easy online booking.
Flydubai is a subsidiary of the Emirates Group and was launched to create a low-cost option for passengers flying to and from the UAE. The airline aims to provide passengers with convenient, affordable flights to their desired destinations. Flydubai operates an extensive network of flights to more than 90 destinations in 45 countries.
The airline operates a fleet of modern Boeing 737-800 aircraft and is equipped with the latest in-flight entertainment and Wi-Fi technology. Flydubai's fleet of aircrafts has a seating capacity of 189 passengers. The airline also offers a wide range of fares to suit the different needs of its passengers.
Check-in
Flydubai offers three types of check-in procedures for its passengers: online check-in, airport check-in or home check-in. Online check-in is available from 48 hours to 75 minutes before departure. Passengers can check-in online through the Flydubai website or app.
For airport check-in, passengers must arrive at the airport at least 75 minutes before their scheduled departure time. Passengers must present their valid ID and boarding pass at the airport check-in counter. If a passenger is traveling with an infant, they must also present a valid birth certificate. All passengers must also have a valid visa to enter the country of their destination.
The Home Check-in service is only valid for flights departing from Dubai International Airport (DXB). You can make a Home Check-in reservation by filling out the request form 6 hours before your flight departure time. The fee is per bag, starting at AED 199 up to Aed 499 premium package. A Dnata representative will meet you at your preferred location in Dubai 24 to 4 hours before departure to check-in and securely take your luggage.
Baggage Allowance
Carry-On Baggage
If you are traveling in economy class, you can take one piece of hand luggage on board free of charge. This piece of hand luggage must weigh no more than 7 kg. If you are traveling in business class, you can take on board up to two pieces of hand luggage with a total weight of up to 14 kg.
Each piece of carry-on baggage must not exceed 56 cm x 45 cm x 25 cm in order to be placed in the luggage rack or under the seat. In addition, you can take one laptop or one handbag/briefcase (not exceeding 25 cm x 33 cm x 20 cm) or one duty free bag with you.
Checked Baggage
For economy class passengers on Flydubai flights, up to 3 pieces of luggage not exceeding 20/30/40 kg are allowed for a fee.
Business class passengers can check in up to 3 pieces with a total weight of up to 40 kg.
The weight of each piece of luggage must not exceed 32 kg and its dimensions must not exceed 75 cm x 55 cm x 35 cm.
Special Luggage
FlyDubai allows passengers to carry musical instruments and sports equipment as luggage on flights. Small musical instruments not exceeding 55cm x 38cm x 20cm and weighing less than 7 kg can be taken as hand luggage. Large musical instruments must be carried in an additional seat that can be purchased. Sports equipment should not exceed 20 kg, but Flydubai will accept equipment that does not meet these standards for an additional fee.
Seat Selection
Flydubai offers its passengers the option to choose their seats and change their seat selection up to 24 hours before the scheduled departure time. In the Economy class, it is possible to choose a seat for a certain fee in the Lite and Value tariffs, and free of charge (except for the extra knee room) in the Flex tariff.
Seat selection can be made at the time of booking or later. Passengers can make changes to their seat selection by logging into the Flydubai website or app. Passengers can also purchase extra legroom seats for an additional fee. Extra legroom seats are located in the front rows of the aircraft and offer more space for passengers.
Loyalty Program
Skywards is the frequent flyer program for Emirates and flydubai. Passengers can join the program by signing up on the Flydubai website or mobile app and can start earning points on their next flight with Flydubai. The program has four tiers: Blue, Silver, Gold, and Platinum. Each tier has its own set of benefits and rewards.
Members of the loyalty program will earn points on every flight they take with Flydubai. These points can be redeemed for discounts and upgrades. Members can also take advantage of exclusive offers, such as discounts on hotels, car rentals, and more.
Food & Beverage
Flydubai offers a wide variety of food and drink options to passengers depending on the flight type and travel class.
Passengers who purchase Value or Flex fare tickets in economy class can enjoy free meals and drinks. However, meal is not included in Lite fare tickets and extra payment is required.
In Business Class, passengers can enjoy a variety of free meals and drinks, including hot meal options, sandwiches, snacks, and various alcoholic and non-alcoholic beverages. They also have access to the Dine on Demand service, where they can order meals at any time.
Flydubai also offers special meals for passengers with dietary restrictions such as vegetarian, halal, kosher and gluten-free meals. These meals must be requested at the time of reservation.
In-Flight Entertainment
Flydubai offers an extensive selection of in-flight entertainment options for its passengers. Passengers can choose from a variety of movies, TV shows, and music. The airline also offers interactive games and an audio library. Passengers can access the in-flight entertainment options through their personal device or the in-flight entertainment system.
Flydubai also provides Wi-Fi access on board its aircrafts. Passengers can access the internet and stay connected during their flight. Wi-Fi access is available for a fee and can be purchased before the flight or on board the aircraft.
Pet Policy
Animals are not allowed on board as hand luggage or checked baggage on Flydubai flights. You may only transport Falcons with prior permission. If you want to transport all other pets, you should use the Flydubai Cargo service.
Lounge Usage
Flydubai operates a number of lounges at different airports that are available to passengers traveling in Business Class. These lounges offer a comfortable and relaxed environment for passengers to wait for their flights and provide a variety of amenities such as:
- Comfortable seating areas
- Complimentary food and beverages
- Shower facilities
- Wi-Fi
- Business center with computers and printers
- TV and reading materials
- Personal assistance
The lounges are typically located near the departure gates and are accessible to passengers before their flights. It's worth noting that not all airports have Flydubai lounges, and the amenities and services offered may vary depending on the location.
Flydubai Top Questions
Affordable fares: Flydubai is known for offering competitive prices on flights to destinations in the Middle East, Africa, Asia, and Europe.
On-time performance: Flydubai has a reputation for maintaining a high level of on-time performance, which means that flights are likely to depart and arrive as scheduled.
Comfortable seating: Flydubai's fleet of aircrafts are relatively new and well-maintained, and the seats in economy class are designed for comfort.
Flydubai flies to a wide range of destinations around the world, including destinations in the Middle East, Africa, Asia, and Europe. Some of the destinations that Flydubai flies to include:
- Middle East: Abu Dhabi, Bahrain, Dammam, Dubai, Kuwait, Muscat, Riyadh, Sharjah
- Africa: Alexandria, Asmara, Benghazi, Cairo, Djibouti, Juba, Khartoum, Mogadishu, Nairobi, Sana'a
- Asia: Bishkek, Colombo, Dhaka, Dushanbe, Islamabad, Kabul, Karachi, Kathmandu, Kolkata, Lahore, Maldives, New Delhi, Tbilisi, Tehran, Yerevan
- Europe: Belgrade, Bucharest, Budapest, Prague, Sarajevo, Skopje, Sofia, Tbilisi, Warsaw, Zagreb
To do online check-in for Flydubai flights, follow these steps:
- Go to the Flydubai website and click on the "Check-in" tab.
- Enter your flight information, including your travel date and reservation number or e-ticket number.
- Review the list of passengers and add any additional travelers.
- Register your baggage and pay any extra baggage fees.
- Select your seat or accept the automatically assigned seat.
- Verify your flight information and passenger details.
- Print or download your boarding pass and baggage tags.
- After completing the check-in process, drop off your baggage at the airport and go through security check.
4.7
Boeing
Boeing 737-800, Boeing 737 MAX 8, Boeing 737 MAX 9
Emirates Group Headquarters, PO Box 686, EKE Center, Dubai, United Arab Emirates
+971 600 544 445
+971 429 507 58
ask@flydubai.com