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About
Iran Air, the national carrier of Iran, was established in 1944 and has grown to connect 75 destinations across the Middle East, Asia, and Europe. It is owned by the Iranian government and operates under the Ministry of Roads and Urban Development. Known for its symbol, the Homa bird, Iran Air gained prominence in the 1970s as one of the fastest-growing and safest airlines globally. The airline was among the first to operate the Boeing 747SP, enabling long-haul flights like Tehran to New York non-stop.
The airline offers both Economy and Homa (Business) Class services, with a loyalty program called "SkyGift" for frequent flyers. Despite challenges, including sanctions impacting its fleet expansion, Iran Air remains a significant player in the region. Its services aim to balance modern amenities with affordability, though some areas, such as in-flight connectivity, are still under development.
Check-in
Iran Air offers several check-in options for passengers to streamline their travel experience. For airport check-in, passengers are advised to arrive at least three hours before international flights and two hours for domestic ones. Check-in counters close one hour before departure for international routes and 30 minutes for domestic flights. It's essential to carry the necessary travel documents, including tickets and identification, during this process.
Online check-in is another convenient option available through Iran Air's website. Passengers can check in up to 24 hours before departure, select their seats, and print boarding passes. However, this service may not be available for all destinations, so verifying availability for your specific route is recommended. Iran Air prioritizes a seamless check-in process to ensure a comfortable start to your journey.
Baggage Allowance
Hand Luggage
Iran Air allows passengers to bring one carry-on bag onboard, with maximum dimensions of 22 x 18 x 10 inches (56 x 45 x 25 cm), including wheels and handles. The weight of the carry-on must not exceed 5 kg for Economy Class and 7 kg for Business Class. Personal items such as handbags or laptops are also permitted, subject to size restrictions. Passengers must ensure liquids, aerosols, and gels comply with international regulations, limiting individual containers to 100 ml.
Checked Baggage
The checked baggage allowance varies by route and ticket class. Economy Class passengers are typically allowed one bag weighing up to 23 kg, while Business Class passengers can bring two bags, each weighing up to 32 kg. The combined dimensions of each piece should not exceed 158 cm. Excess baggage fees apply for additional weight or items, ranging from $85 to $95 per piece. Bags exceeding 45 kg are not accepted for transport.
Special Luggage
Iran Air accommodates special items such as sports equipment, musical instruments, and oversized luggage. However, these items may incur additional fees depending on their weight and size. Passengers are encouraged to notify the airline in advance and ensure packaging complies with Iran Air's policies to prevent damage or issues during transport.
Seat Selection
Iran Air offers various seating options based on the class and aircraft type. Economy Class on short flights has a 3 x 3 or 2 x 2 layout. Seats are 31 inches apart and 18 inches wide. Long-haul Economy flights have a 2 x 4 x 2 or 3 x 4 x 3 layout, making the cabin more spacious.
In Business Class, the seats are more comfortable. Short-haul flights have a 2 x 2 layout, with 38-inch seat pitch and 21-inch width. Long-haul Business Class seats are either 1 x 2 x 1 or 2 x 2 x 2, offering a luxurious experience.
Cabin Class | Seat Configuration (Short-haul) | Seat Pitch (Short-haul) | Seat Width (Short-haul) | Seat Configuration (Long-haul) |
---|---|---|---|---|
Economy | 3 x 3 or 2 x 2 | 31 inches | 18 inches | 2 x 4 x 2 or 3 x 4 x 3 |
Business | 2 x 2 | 38 inches | 21 inches | 1 x 2 x 1 or 2 x 2 x 2 |
Iran Air focuses on comfort and enjoyment for all passengers. Whether it's a short or long flight, Iran Air ensures a pleasant journey. You can relax and arrive refreshed, ready to explore your destination.
Loyalty Program
Iran Air's SkyGift program lets passengers earn mileage points and enjoy frequent flyer benefits. It started on October 1st, 2004. Members earn points on international flights and some codeshare routes, but not on charter, domestic, or discounted flights.
SkyGift members get 100 points for every one-hour flight delay. The program has two levels: Silver and Gold. Blue cardholders can move to Silver by earning 25,000 points in two years. Silver members get a 25% bonus on their points for every flight.
To get Gold status, members need 25,000 points in a year. This gives them a 50% bonus on their points. SkyGift points can be used for free flights, upgrades, and more. The SkyGift website helps calculate points for rewards. With 75 destinations in Asia and Europe, SkyGift offers many chances to earn and use points.
Food & Beverage
Iran Air offers in-flight meals as part of its ticket price, with a focus on fresh, Halal-certified dishes prepared in its catering facilities. The airline provides a selection of Persian-inspired meals on both short and long-haul flights, including a variety of hot options, appetizers, and sides tailored to the duration of the journey. Meals are complemented by complimentary non-alcoholic beverages, such as juices, tea, and coffee, as the airline aligns with cultural norms prohibiting alcohol on board.
Passengers with dietary restrictions can request special meals, such as diabetic-friendly, gluten-free, vegetarian, and low-sodium options, among others. These must be pre-ordered at least 24 hours before departure to ensure availability. Iran Air's catering also caters to children and infants with specific meal options, ensuring a tailored experience for diverse passenger needs.
In-Flight Entertainment
Iran Air offers basic in-flight entertainment options that vary depending on the aircraft and route. On its newer A330 fleet, passengers can access limited entertainment features such as Iranian films, music, and route information. However, the airline does not provide digital in-flight entertainment systems or screens for individual seats on most of its aircraft. Instead, passengers are encouraged to bring their own devices or enjoy reading the Farsi-language magazines available onboard. This minimalist approach aligns with the airline's traditional service style.
For business-class travelers, Iran Air's Homa Class offers enhanced comfort with semi-recliner seats and access to high-quality catering. While the airline emphasizes warm hospitality and exquisite Iranian meals, its entertainment offerings remain minimal compared to other carriers. Special attention is given to meal customization, allowing passengers to request dietary accommodations in advance. For those seeking a relaxed and culturally enriched flight experience, the limited entertainment options are complemented by the airline’s focus on traditional Iranian hospitality.
Pet Policy
Iran Air does not allow pets to travel in the cabin of their aircraft. Instead, pets must be transported in the cargo hold following IATA regulations. To prepare for travel, pet owners must provide all necessary documents, including health certificates, vaccination records (especially for rabies), and identification papers like a pet passport. Additionally, your pet must meet minimum age requirements—usually at least 10 weeks old, though some cases may require the pet to be older. Animals transported must be in proper travel crates that meet international standards for safety, ventilation, and comfort.
There are two main methods for transporting pets with Iran Air. Accompanied pets are treated as "AVIH" and travel in the same flight's cargo hold, with check-in at passenger terminals. Alternatively, unaccompanied pets are shipped as manifest cargo, where they are delivered and received at cargo terminals before and after the flight. Passengers must book these services well in advance and ensure their pets are in good health, clean, and well-fed before the journey. For longer flights, food and water should be provided within the crate.
Lounge Usage
Iran Air offers premium lounge access to its Homa Class (business class) passengers, ensuring a comfortable and exclusive pre-flight experience. These lounges, located at key airports such as Tehran's Imam Khomeini Airport, provide a range of amenities including complimentary refreshments, free internet access, and comfortable seating. Homa Class passengers enjoy personalized service and priority handling, enhancing their journey from start to finish. Economy Class passengers do not typically have access to these lounges unless they purchase access or hold an elite membership with affiliated programs.
At Imam Khomeini Airport, Iran Air passengers can also benefit from the CIP (Commercially Important Person) lounge for an additional fee. This lounge offers a luxury experience with services like check-in assistance, baggage handling, private transport to the aircraft, and short-term stay facilities in fully-equipped suites. It’s ideal for travelers seeking relaxation or efficiency before their flights.
Iran Air Top Questions
Iran Air offers a simple and reliable flight experience, focusing on essential needs. Throughout your journey, you can enjoy traditional Iranian hospitality and complimentary refreshments for a comfortable travel experience. ✈️
Iran Air operates flights to numerous destinations, covering domestic and international routes. Domestically, the airline connects major cities across Iran, such as Tehran, Shiraz, Mashhad, Isfahan, and Tabriz. Internationally, it flies to countries in Europe, the Middle East, and Asia, including destinations like London, Paris, Frankfurt, Istanbul, Dubai, Mumbai, and Karachi. Its main hub is at Tehran Imam Khomeini International Airport.
Here’s how to complete online check-in for Iran Air flights:
- Visit the website: Go to the Iran Air eBooking Portal.
- Enter your booking details: Fill in your reservation code (PNR) and last name under the "Online Check-in" section.
- Select your seat: Review your flight details and choose your preferred seat.
- Get your boarding pass: Download your electronic boarding pass or have it sent to your email.
Online check-in is usually available from 24 hours to 2 hours before departure.
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18.9
Airbus, Boeing, Fokker
Airbus A300B4, Airbus A300-600, Airbus A310-300, Airbus A319-100, Airbus A320-200, Airbus A330-200, Boeing 747-200, Fokker 100
P.O. Box 13185-775, Iran Air Building, Mehrabad Airport, Tehran, Iran
021-46621888
IBE@iranair.com