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AboutCheck-inBaggage AllowanceSeat SelectionLoyalty ProgramFood & BeverageIn-Flight EntertainmentPet PolicyLounge Usage
Malindo Air

Malindo Air Flights

About

Malindo Air, now operating as Batik Air Malaysia, is a full-service airline based in Malaysia and a subsidiary of Indonesia's Lion Air Group. Established in 2013 as a joint venture between Malaysia's National Aerospace and Defence Industries (NADI) and Lion Air, the airline's name, "Malindo," reflects the collaboration between Malaysia and Indonesia. Headquartered in Petaling Jaya, Selangor, Batik Air Malaysia operates domestic and international flights across the Asia-Pacific, South Asia, and Middle East regions.

In April 2022, Malindo Air rebranded as Batik Air Malaysia, aligning with Lion Air Group's strategy to unify its full-service carriers under the Batik Air brand. This rebranding aimed to enhance connectivity and competitiveness within the aviation sector, fostering greater synergy with its Indonesian counterpart, Batik Air. The airline operates a fleet comprising Boeing 737-800 and 737-900ER aircraft, offering both economy and business class services to over 40 destinations, including key locations in Malaysia, Indonesia, Thailand, Bangladesh, India, and China.

Check-in

Malindo Air, now operating as Batik Air Malaysia, offers multiple check-in options to enhance passenger convenience. Online check-in is available from 48 hours up to 4 hours before the scheduled departure time. Passengers can complete this process via the airline's website or mobile app, allowing them to select preferred seats and obtain boarding passes electronically. For departures from Kuala Lumpur International Airport (KLIA), mobile boarding passes are accepted, enabling travelers without checked baggage to proceed directly to security screening.

For those who prefer traditional methods, airport check-in counters open 3 hours before departure and close 60 minutes prior for international flights, and 30 minutes before for domestic flights. Additionally, self-service kiosks are available at KLIA, allowing check-in from 24 hours up to 75 minutes before departure. Passengers utilizing the KL Sentral city check-in service can check in and drop off baggage between 8 and 2 hours before their flight, provided they have a valid KLIA Ekspres or KLIA Transit ticket.

Baggage Allowance

Hand Luggage

Business Class passengers can carry two cabin bags and one personal item, up to 10kg. Economy Class allows one cabin bag and one personal item, with a 7kg limit. All bags must be 56 x 36 x 23cm or smaller.

Checked Baggage

Free checked baggage depends on your ticket:

  • Business Fare: 40kg
  • Flexi Fare: 30kg
  • Shuttle Fare: 30kg
  • Value Fare: 20kg
  • Super Saver Fare: No free allowance

Each checked bag can't weigh more than 32kg. If you book after March 15, 2019, Super Saver fares don't include free baggage. Adding a 15kg checked bag can raise your fare a lot, so think about it.

Special Luggage

For big items, sports gear, or musical instruments, contact Malindo Air. They'll help with transport and any extra costs. Also, report lost bags within 24 hours of arrival for proper handling.

Seat Selection

Batik Air Malaysia (formerly Malindo Air) offers passengers the option to select their preferred seats during the booking process or afterward via the "Manage Booking" section on their website. Seat selection fees vary based on seat type and location within the aircraft. For example, seats with extra legroom, such as those in the emergency exit rows or front cabin, may incur higher charges. Passengers traveling with infants can request bassinet seats on select aircraft, subject to availability.

Group bookings benefit from complimentary seat selection, except for premium seats like "cool seats," which require an additional fee. It's advisable to select seats early to ensure availability, especially for those seeking specific seating arrangements or traveling with companions. Passengers can manage their seat preferences through the airline's website or by contacting customer service.

Loyalty Program

Malindo Air's loyalty program, Malindo Miles, rewarded passengers for their loyalty. Travelers could earn miles on flights and use them for perks. Points were also earned through partner services like hotels and car rentals.

After Malindo Air became Batik Air Malaysia, the Malindo Miles program merged with Malaysia Airlines' Enrich. Existing points were kept, offering more benefits. Now, members can use points for flights and upgrades with Batik Air Malaysia.

Food & Beverage

Malindo Air, now operating as Batik Air Malaysia, offers a variety of in-flight meal options tailored to passenger preferences. In Business Class, meals are included as part of the service, featuring a selection of Malaysian and international cuisines. For Economy Class passengers, meals and refreshments are available for purchase on selected flights, with the option to pre-purchase meals online at a discounted rate. Each hot meal purchase includes a complimentary bottled water, subject to availability.

Passengers are encouraged to pre-order their meals up to 24 hours before departure to ensure availability and enjoy savings compared to on-board purchases. A variety of snacks and beverages, including hot and cold drinks, are also available for purchase during the flight. It's important to note that in-flight meal services are not available on flights operating out of Subang Skypark and Melaka. Additionally, the airline advises passengers with peanut or nut allergies that it cannot guarantee a nut-free environment on board.

In-Flight Entertainment

Batik Air Malaysia (formerly Malindo Air) offers a comprehensive in-flight entertainment (IFE) system to enhance the passenger experience. Passengers can enjoy a wide selection of movies, TV shows, and games through personal touch-screen monitors installed in both Business and Economy Class seats. The 11.1-inch touch screens function like personal tablets, providing access to the latest blockbusters, TV programs, and games, ensuring an engaging journey for travelers.

In addition to the seatback entertainment, Batik Air Malaysia has introduced a state-of-the-art Wireless In-Flight Entertainment (Wireless-IFE) system. This system allows passengers to connect their personal devices—such as smartphones, tablets, or laptops—to the onboard Wi-Fi network, granting access to a diverse range of entertainment options without any additional cost. The Wireless-IFE includes features like real-time flight tracking, an interactive live map, and a digital meals and drinks menu, further enriching the in-flight experience. To connect, passengers simply activate flight mode on their device, enable Wi-Fi, connect to the "BatikWifi" network, and navigate to the designated portal.

Pet Policy

Batik Air Malaysia (formerly Malindo Air) does not permit the transportation of pets in the cabin or as checked baggage on any of its flights. This policy applies to all animals, including dogs and cats, regardless of size or breed.

Passengers requiring assistance with mobility can request special arrangements, such as allocated front seating and wheelchair-friendly services, by notifying the airline's service staff beforehand.

For travelers needing to transport pets, it is advisable to consider alternative airlines that offer pet travel services or consult specialized pet relocation companies to ensure the safe and comfortable transport of their animals.

Lounge Usage

Malindo Air, now known as Batik Air Malaysia, gives Business Class passengers lounge access. At Kuala Lumpur International Airport, they can enjoy the KL Airport lounge. This is a key perk that makes the airline stand out in the Asian market.

The lounge offers a dedicated check-in service, helping passengers avoid long lines. It has comfortable seating, free refreshments, and work areas. These perks aim to make the travel experience better, even with the airline's challenges.

However, lounge access is limited for Malindo Air. Some passengers choose places like Starbucks instead, due to missing charging points. As the airline changes to Batik Air Malaysia, better lounge services might be coming. This could meet traveler expectations better.

Malindo Air Top Questions

On Malindo Air flights, passengers are typically offered comfortable seats and an in-flight entertainment system. Additionally, services such as complimentary baggage allowance and refreshments are also available.

Tezfly gets the airline prices instantly from the airline. You can find Malindo Air campaign flight ticket prices on the Tezfly website. You can examine the airline campaigns in detail in the campaigns section at the top of the page.

Malindo Air, based in Malaysia, operates flights to various destinations across Asia, Australia, and the Middle East. In Malaysia, it serves cities like Kuala Lumpur, Penang, and Kota Kinabalu. In Asia, key destinations include Bangkok, Jakarta, and Singapore. In Australia, it flies to cities like Perth and Melbourne, while in the Middle East, it serves destinations such as Jeddah and Dubai.

In general, airline ticket prices increase as the flight date approaches. If your travel date is certain, it is possible to find cheap tickets by purchasing your Malindo Air flight ticket without leaving it at the last minute.

Here’s how to complete online check-in for Malindo Air flights:

  1. Check-in Timing: Online check-in opens 48 hours before departure and closes 4 hours prior to the flight.
  2. Access the Platform: Visit Malindo Air’s official website or mobile app.
  3. Enter Your Details: Provide your booking reference and last name to start the process.
  4. Select Your Seat: Choose your preferred seat from the available options.
  5. Obtain Your Boarding Pass: Print your boarding pass or download it to your mobile device once check-in is complete.
  6. Baggage Handling: Drop off your checked luggage at the designated counters at the airport, if applicable.

Following these steps will save you time at the airport and allow you to proceed directly to security.

The easiest way to buy cheap Malindo Air flight tickets is to sign up for the Tezfly newsletter. It's easy to buy flight tickets by following both Malindo Air campaigns and Tezfly's discount coupon campaigns.
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