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About
Royal Jordanian is the national airline of Jordan, connecting passengers to more than 40 destinations around the world. Currently, the main specialization of Royal Jordanian is the implementation of international flights with coverage in 4 continents, which makes the Jordanian company one of the most significant air carriers in the region. The organization daily performs more than 110 passenger flights, and makes about 500 flights a week, including flights with and without transfers.
The main airport and central hub of Royal Jordanian is the Queen Alia International Airport, located in the capital of Jordan, Amman. An important transit center for the company is also the King Hussein International Airport, located in the city of Aqaba.
The airline is known for its friendly customer service, generous baggage allowances, and on-board amenities. Whether you're flying economy or business class, Royal Jordanian flights offer a comfortable, enjoyable experience.
Check-in
Royal Jordanian offers a variety of check-in options, from airport check-in to online check-in. Airport check-in is available at all Royal Jordanian airports, and passengers must be at the airport at least two hours before their scheduled departure time. Online check-in is also available for all flights, and passengers can check-in up to 24 hours before their scheduled flight.
Passengers can also use the Royal Jordanian mobile app to check-in. The app allows passengers to manage their bookings, check-in, select seats, and check flight status. The app is available for both iOS and Android devices.
Baggage Allowance
Carry-on Baggage
Economy Class passengers are allowed to take one piece of carry-on baggage into the cabin with maximum dimensions of 23x41x51 cm and a maximum weight of 7 kg. Crown Class passengers are permitted to carry two carry-on bags of the above dimensions on board. In addition to hand luggage, one personal item may be carried.
Checked baggage
Checked baggage conditions vary by route and travel class. On Royal Jordanian, the following baggage conditions apply:
From/To Cairo | From/To Europe | From/To Canada | From/ to North America | |
Economy Class | 2 x 23 kg | 1 X 23 kg | 2 x 23 kg | 2 x 23 kg |
Crown Class | 2 x 32 kg | 2 pieces (30 kg and 23 kg) | 2 x 32 kg | 2 x 32 kg |
* to/from Istanbul - 2 X 23 kg * to/from London - 1 X 30 kg |
Baggage dimensions must not exceed 158 cm/62 inches.
Baggage allocation may differ for each flight route, please visit the airline's official website for more detailed information.
Special Luggage
Small musical instruments must be suitable for carry-on luggage. They can be carried on an airplane if they fit in overhead lockers or under the seat in front of you. The total size (width+length+height) of the musical instrument cannot exceed 115 cm/45 inches. A personal item is allowed in addition to the instrument. If the musical instrument is too large to fit in hand luggage, an additional seat must be purchased.
If you are planning to travel with sports equipment, visit the Royal Jordanian website for fees and rules.
Seat Selection
Royal Jordanian allows passengers to select their seats in advance. Passengers can select seats from the seat map when they check-in online or through the mobile app. Alternatively, passengers can call the Royal Jordanian customer service team and make a request for a specific seat.
Passengers are also allowed to select seats at the airport. The airline has a dedicated team of agents who can assist passengers with seat selection.
Loyalty Program
Royal Jordanian has an extensive loyalty program, name Royal Club. Passengers are awarded miles based on the type, class and destination of the flight. Royal Club members can also earn miles by traveling on other Oneworld airlines. Royal Jordanian Royal Plus cardholders with Silver, Gold or Platinum membership types can use Oneworld airport services worldwide.
The program offers passengers a range of rewards, including points for every flight, discounts on airfare, priority check-in, and access to exclusive events. Members of the loyalty program also get access to the Royal Jordanian lounge.
Food & Beverage
Royal Jordanian offers a variety of food and beverage options on board its flights. Economy class passengers can choose from a selection of snacks and drinks, while Crown class passengers have access to a full menu of meals and drinks. The airline also offers special meals for passengers with dietary restrictions.
In-Flight Entertainment
Royal Jordanian offers a variety of in-flight entertainment options. The airline has an extensive library of movies, TV shows, and music, as well as a range of interactive games. Passengers can access the in-flight entertainment system through the onboard Wi-Fi.
Pet Policy
Royal Jordanian allows passengers to travel with their pets on board the aircraft. The airline has a strict pet policy and only allows cats, dogs, and birds to be carried in the cabin. Pets must be in a secure container and must be accompanied by a valid health certificate. The dimensions of the pet carrier should not exceed 50 x 40 x 26 cm. The reservation for the pet that will fly with you in the cabin must be made at least 48 hours before the scheduled departure time of the flight.
Cats, dogs and other small pets can be carried as checked baggage as long as their owners are traveling on the same flight and all pet travel rules are followed. Pets traveling as checked baggage are considered excess baggage. Therefore, it will incur a fee. Both your pet and its carrier are charged according to their weight.
Lounge Usage
Royal Jordanian has a network of lounges around the world. The lounges offer passengers a range of amenities and services, including comfortable seating, complimentary snacks and drinks, Wi-Fi, and private shower facilities. Access to the lounges is restricted to business class passengers and members of the airline's loyalty program.
Royal Jordanian Top Questions
Reliable, On time
Major destinations of the airline; Abu Dhabi, Istanbul, London, Budapest, Baghdad, Doha, Mumbai, Singapore, Vienna.
Follow a simple set of steps to check in online for a flight:
- Go to the official website of Royal Jordanian Airlines.
- Fill in your booking details.
- After that, register.
Next, look at the check-in confirmation and print your boarding pass.
12.7
Airbus, Boeing, Embraer
Airbus A310-300, Airbus A319-100, Airbus A320-200, Airbus A321-200, Boeing 787-8, Embraer ERJ-175, Embraer ERJ-195
Building 37, Mohammad Ali Janah Street, Abdoun, near the 5th Circle, Amman, 11118, Jordan
+962 6 510 0000
+962 6 520 2490
FFP@rj.com