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AboutCheck-inBaggage AllowanceSeat SelectionFood & BeverageIn-Flight EntertainmentPet PolicyLounge Usage
SmartWings

SmartWings Flights

About

Smartwings is a budget airline based at Vaclav Havel Airport in Prague. It started in 2004, thanks to Travel Service. It is known for its affordable scheduled flights to various places.

Over time, Smartwings has grown. It now flies to many places in Europe and beyond.

The airline uses Boeing planes, ensuring a comfy and safe journey for its passengers. Smartwings is all about good service at low prices. That's why many travelers pick it for their trips.

Check-in

Smartwings offers two primary methods for check-in: online and at the airport. You can start the online check-in process 30 hours before your flight up until 60 minutes before departure. This can be done either through Smartwings' website or their mobile app, and it allows you to select your seat and secure your boarding pass digitally. If you're checking in at the airport, it's recommended to arrive well ahead of your departure time, especially during peak periods, to ensure a smooth process at the check-in counters.

For those who opt for online check-in, if you don't have checked luggage, you can go straight to the departure gate. However, if you have bags to check, you'll need to visit the airport check-in counter or the baggage drop-off point. It’s important to note that online check-in is not available for certain routes, like flights from Prague to Tel Aviv, and for flights from specific airports like Hurghada and Marsa Alam, where you must obtain a printed boarding pass at the check-in desk regardless of having completed online check-in.

Baggage Allowance

Smartwings has a structured baggage policy that categorizes the allowances based on ticket types. Here's an overview of the baggage rules:

Hand Luggage

Passengers are allowed one piece of cabin baggage with a maximum weight of 8 kg and dimensions that should not exceed 55x45x25 cm. The 'Lite' fare does not permit any additional personal item such as a handbag or laptop bag.

Checked Baggage

For those holding a 'Lite' fare, checked baggage is not included and can be added for a fee. The standard allowance for checked baggage under the 'Plus' and 'Flex' fares is one piece up to 23 kg. Business class travelers are allowed two pieces of checked baggage, each up to 32 kg. Additional baggage can be purchased if needed, and items exceeding the free allowance are subject to extra fees.

Special Luggage

Smartwings allows the transportation of special items like sports equipment or musical instruments, which may have specific handling rules and fees. It’s important to arrange the transportation of such items in advance.

Seat Selection

Smartwings offers passengers the option to select their preferred seats when booking their flight or later through the "My bookings" section on their website. You can choose from standard seats or opt for premium seats which offer additional comfort. This seat selection can be done while booking your ticket or can be added later, giving you the flexibility to customize your travel experience according to your comfort preferences.

Prices for seat selection vary, with standard seats generally costing around 15 EUR and premium seats about 35 EUR. However, these prices can change depending on specific flight details and the booking class. It's worth noting that if your ticket is part of a holiday package booked through a travel agency, you might need to contact the agency for seat selection, and different pricing could apply.

It's also important to make your seat selection at least two days before departure to ensure you get the seat you prefer. Seat selection is a great way to enhance your travel comfort, ensuring you have the most enjoyable experience while flying with Smartwings. For the most accurate and up-to-date information, it's best to visit their official website or contact customer service directly.

Food & Beverage

Smartwings offers a diverse menu on their flights, including options like schnitzels, canapés, fruit skewers, and a variety of cold and hot meals tailored for both adults and children. Each menu item is carefully detailed with allergen information to cater to different dietary needs.

For beverages, passengers can choose from an array of options ranging from premium wines to luxurious champagnes like Moët & Chandon. The pricing and availability of these food and beverage options can vary based on the flight and class of service. For the most detailed and current offerings, it's best to consult the Smartwings website directly.

In-Flight Entertainment

Smartwings offers a modern in-flight entertainment experience that passengers can access using their own devices. The entertainment system, known as MyWings, is available on selected flights and includes a wide range of content such as movies, TV shows, music, and even selected newspapers and magazines. This system allows passengers to stay entertained during their flight by connecting to the MyWings Network via Wi-Fi.

The process to connect is straightforward: passengers need to switch their devices to airplane mode, turn on Wi-Fi, and connect to the MyWings Network. Once connected, they can navigate to the MyWings portal to access over 100 hours of premium content. This service enhances the flying experience by providing a variety of entertainment options right at the passengers' fingertips, ensuring a more enjoyable and relaxing journey.

Pet Policy

Smartwings offers passengers the option to travel with their pets, with specific conditions for their transport. Cats and dogs can travel either in the cabin or in the cargo hold, depending on their weight. For pets that weigh up to 8 kg, they can be carried in the cabin, with a fee of 75 EUR per way. For heavier pets, weighing between 8 kg and 32 kg, they must travel in the cargo hold, and the fee is 150 EUR per way.

Each pet must have its own breathable crate that is suitable for its size, allowing the pet to stand and turn around comfortably. It’s important to note that pets need to be reserved at least 48 hours in advance of the flight. There are also restrictions on transporting pets on flights operated by other carriers or to certain destinations like Dubai or Keflavík. For the most detailed and updated guidelines, contacting Smartwings directly or visiting their website would be advisable.

Lounge Usage

Smartwings offers access to airport lounges for Business Class passengers on flights departing from the Czech Republic. This service enhances the travel experience by providing a comfortable space to relax before boarding. Lounge access is available only on selected flights, so it's recommended to check the specific flight details to confirm availability.

SmartWings Top Questions

On a Smartwings flight, in addition to cheap ticket prices, you can expect services that allow the purchase of extras such as meals and additional baggage.

Tezfly gets the airline prices instantly from the airline. You can find SmartWings campaign flight ticket prices on the Tezfly website. You can examine the airline campaigns in detail in the campaigns section at the top of the page.

Smartwings offers flights to a variety of destinations primarily focusing on popular vacation spots across Europe and beyond. Some of the key destinations include cities in Italy, Spain, Cyprus, Portugal, and France. The airline also operates flights to destinations such as Israel, the Canary Islands, and the United Arab Emirates.

Additionally, Smartwings has resumed or added services to several locations, including Dubai, Santorini, Nice, London, and has re-established flights to Split and Saint Petersburg.

In general, airline ticket prices increase as the flight date approaches. If your travel date is certain, it is possible to find cheap tickets by purchasing your SmartWings flight ticket without leaving it at the last minute.

To complete online check-in for Smartwings, follow these steps:

  1. Visit Smartwings' Website: Navigate to the online check-in section.
  2. Enter Your Reservation Details: Use your reservation code or electronic ticket number to log in.
  3. Select a Seat: Optionally choose from available seats.
  4. Obtain Your Boarding Pass: Complete the process to receive your boarding pass via email or print it directly.
  5. Drop Off Your Luggage at the Airport: If you have luggage, go to the baggage drop-off point at the airport.

For further assistance or more information, you can visit Smartwings' online check-in page or contact their customer service.

The easiest way to buy cheap SmartWings flight tickets is to sign up for the Tezfly newsletter. It's easy to buy flight tickets by following both SmartWings campaigns and Tezfly's discount coupon campaigns.
SmartWingsSmartWings
Founded
1997
Country
Czechia
Home City/Airport IATA code
PRG
Owner

Unimex Group (Jiří Šimáně, Jaromír Šmejkal), %25.08 EH Group (Roman Vik), %49.92 Prague City Air

Company Slogan

Be Smart Get Wings

Number of Aircrafts
37
Number of Targets
46
Fleet Age

12.6

Type of Aircrafts

Boeing

Detail of Fleet

Boeing 737-700, Boeing 737-800, Boeing 737-900ER, Boeing 737 MAX 8

Head Office

K letišti 1068/30, 160 08 Prague, Czech Republic

Phone Number

+420 284 000 612

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